Our Services

There is no single profile of an abuser, or of an abused person — anyone can become the victim of relationship and sexual abuse.  Wellspring offers crisis intervention and support services to over 1,000 male, female, and child victims of domestic and sexual violence each year.   Wellspring services are also available to friends, family members, neighbors, and co-workers in their efforts to help someone in need.  All services are confidential, non-judgmental, and free of charge.

Domestic Violence Services

24-hour hotline:  Operating 24 hours a day, 7 days a week, 365 days a year. If you want to talk, we’re here to listen.

Domestic Violence & Rape Crisis Hotline: 518-584-8188

Shelter:  Providing a safe, comfortable home for adults and their children with immediate safety concerns. We are committed to finding safe housing for all victims; if we cannot accommodate a victim of abuse in our safehouse due to occupancy, or any other reason, we work with local providers to find safe housing.

Crisis Intervention, Counseling, & Information: about the dynamics of domestic violence and sexual assault, and the options available to help address the needs of each client individually.

Legal Advocacy: Our legal advocacy services assist clients with understanding and navigating the criminal and civil justice systems.  We assist in obtaining orders of protection,  advocate for your goals, assist with safety planning, and provide accompaniment to all entities within the criminal justice system.

Legal Clinic:  Offering private, no-cost consultation with an attorney.

Case Management:  Our case managers link clients with community services and agencies to help you meet housing, employment, medical, educational and other needs. Everyone’s situation is different so our services will vary from one person to the next.

Accompaniment:: Advocates can meet with clients at the hospital, police department, court, and other agencies 24-hours a day to provide support and information.

Office of Victims Services: Assistance with applying for financial relief available to victims of crime for un-reimbursed crime-related expenses.

Safe Pet Partnership: Our Safe Pet Partnership provides care and shelter for pets needing temporary safe housing while a family is in transition.

The New View Housing Program: Providing supportive services and a rental subsidy to individuals and families who are homeless due to domestic violence.  Read more about our New View Program here.

 

Sexual Assault Services

Rape and sexual assault are major life crises that interrupt and influence your normal life at home, at work, at school, with friends,  family, and co-workers. We are here to help you begin to work through the many emotions and concerns you may experience. We are here to help you understand the facts surrounding sexual assault and how you as a survivor can begin the recovery process.

Sexual Assault Forensic Exam: The forensic exam is performed by specially trained nurses who gather evidence which may be used in prosecution if the victim presents to the hospital within 96 hours of a sexual assault.

Counseling: We offer issue oriented, individual counseling for victims of sexual assault.  Call for an appointment. We are generally able to see you within one day of your phone call, and often are available the same day.  We make every attempt to accommodate your availability, if you need to be seen at a certain time/day let us know.

Case Management: Our case management department exists to help ease the many needs you may be facing. Our services include, but are not limited to; housing and employment assistance, Department of Social Services assistance, help accessing medical providers, and assistance accessing other necessary services. Everyone’s situation is different and therefore what we can help with varies greatly from person to person. Please call with any questions.

What to do if you are sexually assaulted or raped…

  1. Go to a safe place
  2. Do not shower, bathe, urinate, douche, or brush your teeth
  3. Save all clothing from the assault
  4. Do not disturb the crime scene
  5. Seek medical help at the hospital
The decisions are yours to make:
  1. You do not have to report to law enforcement to receive help.
  2. We can accompany you to medical services or to report the crime if you choose to do so.
  3. We can discuss your options and available resources.
  4. We are available 24 hours a day by calling 518-584-8188.